Privacy Policy

Last Updated: December 26, 2025

At SellBikes.in, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

When you use SellBikes.in, we may collect the following personal information:

• Account Information: Name, email address, phone number, and password
• Profile Information: User preferences, saved searches, and favorited listings
• Listing Information: For sellers - bike details, photos, pricing, and contact information
• Transaction Data: Purchase history, payment information (processed securely)
• Communication Data: Messages, inquiries, and customer support interactions

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns, search queries
• Cookies and Tracking: See our Cookie Policy for details
• Location Data: General geographic location based on IP address

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Facilitate buying and selling of bikes on our platform
• Process transactions and manage listings
• Provide customer support and respond to inquiries
• Send transactional emails and notifications

Platform Improvement

• Analyze user behavior to improve our website and services
• Develop new features and functionality
• Conduct research and analytics
• Optimize search results and recommendations

Communication

• Send service updates and important notices
• Share promotional offers and new listings (with consent)
• Respond to your questions and feedback
• Conduct surveys and gather user insights

Security and Compliance

• Prevent fraud and unauthorized access
• Ensure platform safety and integrity
• Comply with legal obligations
• Enforce our Terms and Conditions

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Other Users

• Public listings include seller contact information
• Buyer-seller communication facilitated through our platform
• User reviews and ratings (if applicable)

Service Providers

We share information with trusted third-party service providers who assist us:

• Payment processors (secure payment handling)
• Email service providers (transactional emails)
• Analytics providers (website performance)
• Cloud hosting services (data storage)
• Customer support tools

Legal Requirements

We may disclose information when required by law:

• Compliance with legal processes and court orders
• Protection of our rights and property
• Investigation of fraud or security issues
• Response to government requests

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Encrypted databases and secure servers
• Access Controls: Limited employee access to personal data
• Regular Audits: Security assessments and vulnerability testing
• Password Protection: Strong password requirements

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update

• View and update your account information
• Correct inaccurate or incomplete data
• Download your personal data

Delete Account

• Request deletion of your account and data
• Note: Some information may be retained for legal compliance

Marketing Communications

• Opt-out of promotional emails
• Unsubscribe links in all marketing emails
• Update communication preferences in account settings

Cookies

• Manage cookie preferences through browser settings
• See our Cookie Policy for details

Data Portability

• Request a copy of your data in machine-readable format

Children’s Privacy

SellBikes.in is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at support@sellbikes.in.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

International Users

SellBikes.in operates primarily in India. If you access our services from outside India, your information may be transferred to and processed in India, where data protection laws may differ from your jurisdiction.

Changes to Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates the latest revision. Significant changes will be communicated via:

• Email notification to registered users
• Prominent notice on our website
• Update in your account dashboard

Continued use of our services after changes constitutes acceptance of the updated policy.

Data Retention

We retain your personal information for as long as:

• Your account is active
• Necessary to provide our services
• Required for legal, tax, or accounting purposes
• Needed to resolve disputes and enforce agreements

After account deletion, we may retain certain information for legitimate business purposes and legal compliance.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@sellbikes.in

Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within 30 days.

Grievance Officer

For privacy-related complaints or concerns, you may contact our Grievance Officer:

Email: support@sellbikes.in Response Time: Within 30 days

Your Consent

By using SellBikes.in, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

This Privacy Policy is effective as of December 26, 2025. Please review our Terms and Conditions and Cookie Policy for additional information.